Hudson River Technologies works with small and medium sized businesses that don't have a dedicated computer staff or technicians. And you don't need a contract to call us to help you with your computer problems. We do more than just fix what's broken - we help you put together a plan that will get your computers working for your business rather than become liabilities.
Our business customers rely on us to show them how to better protect their files and information, help their teams communicate more efficiently, and improve access to company data. Working in a server based environment, with enhanced security features and centralized data storage, your employees work better, together as team.
We support and implement multiple platforms and network options.
We also install, configure, support, and implement services for
the following platforms:
Microsoft: Exchange Server, Proxy Server, Enterprise Server, Windows 95/98/NT/2000/XP/Vista/7, All Windows Server products, IT Services - Firewall and
Web-based applications.
Additional Options: Gateway Services, DMZ Services, Mail Relay Services, and Router Configuration, Setup, Maintenance
Network Design
Our detail discovery process examines existing and prospective needs, required computer applications, work and data flow, and industry standards. Our professionals also pay close attention to the make-up and position of your business. This multi-faceted approach affords us the ability to design networks meeting your current and future IT needs, while keeping a close eye on your daily business operations. This discovery phase is crucial to ensuring that your information and operational requirements and goals are clearly understood by each of us. Through regular discussions we team with you to define, understand, and empower your IT vision.
Network
Implementation
Following our initial detail discovery, a design and phased project installation plan is developed. Our primary goal, along with delivering the IT solutions required, is to minimize or eliminate the impact on your day-to-day business. Discussions are ongoing, allowing you to understand the implementation of your network and any other solutions that are part of this plan. Once again, we are with you every step of the way, paying close attention to your IT systems and your business as a whole.
Product Selection
Hudson River Technologies feels strongly that organizations purchasing products based on price alone will only suffer from this type of decision. While we are sensitive to your business and your budget, HRT will suggest only industry proven equipment with credible service programs in place, promoting network stability and longevity. We pride ourselves on selecting products and systems that will actually prove more economical and efficient to your IT and business needs, with the reliability and support to ensure they are useful tools in your trade.
Annual Support
Hudson River Technologies provides and maintains a multi-level workforce that includes, along with our certified network experts, workstation technicians and systems engineers. This allows us to more effectively maintain and implement your operations' reliance on information technology. Possessing depth within our workforce allows us to dedicate the proper staff to each job.
Help
Desk
We understand that with the complexity and added function of a new network or other IT system, problems and questions may arise. We offer a single point of contact for problem resolution related to IT issues, and are staffed with experts who have the knowledge to solve your problems, answer your questions, and put your systems and business back on track as quickly as possible.
